This notice applies to you if we process your personal information and you are a user of this website or have subscribed or otherwise view one of our social media feeds/sites.
The protection of your personal information is important to us. We respect your privacy and want you to understand what we do with the information we hold about you. This privacy notice applies to personal information we hold about individuals, sole traders and partnerships. It does not apply to information held about companies and other organisations.
References to we, our or us in this privacy notice are to Energi Mine Limited, a limited company incorporated in England and Wales. Registered Number: 10491866. Registered Office: Ashton Old Baths, Stamford Street West, Ashton-under-Lyne OL6 7FW, United Kingdom.
We may collect the following types of personal information from you:
You are not required to provide any of the personal information described above to us, however, if you do not do so, you may not be able to purchase our products.
If any of the information you provide is inaccurate or incomplete this may void or reduce any claims made under any contract we have with you for the supply of our products.
|Purpose||Personal information used||Lawful basis|
|Maintain your account||All the personal information we collect||This is necessary to fulfil our contract with you.|
|Deliver this website and services to you||Delivery information||This is necessary to fulfil our contract with you.|
|Answer your queries or complaints||All the personal information we collect||We have a legitimate interest to improve the products and services we provide.|
|Manage your entry into our competitions||Information you provide when entering the competition and your account details||This is undertaken pursuant to your consent and we have a legitimate interest to undertake any marketing that you agreed to as part of accepting the competition rules.|
|Maintain and improve our products and services||All the personal information we collect||We have a legitimate interest to improve the products and services we provide.|
|Data analytics and statistical research to help us improve our online services.||
||We have a legitimate interest to improve the products and services we provide.|
|Staff training||All the personal information we collect||We have a legitimate interest to improve the products and services we provide.|
|Develop new products and services||All the personal information we collect.||We have a legitimate interest to improve the products and services we provide.|
|Determine products and services that may be of interest to you||All personal information we collect||We have a legitimate interest to improve the products and services we provide.|
||When marketing to your business (and you are a company) we do so on the basis that we have a legitimate interest to promote our business. We will otherwise ask for your consent to process your data for this purpose, you may revoke your consent at any point. If you revoke your consent we will keep a record of this so that we know not to issue direct marketing to you.|
|Investigating misuse of your account and fraud||All the personal information we collect||We have a legitimate interest to detect crime.|
We may anonymise and aggregate any of the personal information we hold (so that it does not directly identify you). We may use anonymised and aggregated information for purposes that include testing our IT systems, research, data analysis, improving our site and developing new products and services.
We will collect personal information from a number of sources. These include the following:
We share personal information with the following parties:
We use Google Analytics which sets cookies to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
We use Twitter Analytics which sets cookies to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. To opt out of being tracked by Twitter Analytics visit https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads.
We also collect personal information through our social media/forum pages (including Twitter, Facebook, Instagram, Bitcoin Talk, Reddit, Kakao and Medium).
We do not disclose personal information to anyone else except as set out above. We may provide third parties with aggregate statistical information and analytics about users of our products and services but we will make sure no one can be identified from this information before we disclose it.
Email, post and SMS marketing: from time to time, we may contact you by email, post or SMS with information about services we believe you may be interested in.
If you are not representing a company, we will only send marketing messages to you in accordance with the marketing preferences you set when you give us your information or that you tell us afterwards you are happy to receive.
You can then let us know at any time that you do not wish to receive marketing messages by stating this at the time we first collect information from you or you can also unsubscribe from our marketing by clicking on the unsubscribe link in the marketing messages we send to you.
We will keep your personal information for as long as reasonably required for the purpose for which it was obtained and thereafter to maintain our records and legal obligations.
Our website has numerous security measures in place to protect the loss, misuse and alteration of information under our control, such as passwords and firewalls. We cannot, however, guarantee that these measures are, or will remain, adequate. We do, however, take data security very seriously and will use all reasonable endeavours to protect the integrity of the information you provide.
You have the following rights in relation to your personal information: (i) the right to be informed about how your personal information is being used; (ii) the right to access the personal information we hold about you; (iii) the right to opt-out of receiving direct marketing messages; (iv) the right to request the correction of inaccurate personal information we hold about you; (v) the right to request the blocking or deletion of your personal information where the processing does not comply with applicable data protection laws and; (vi) the right to request that we port elements of your data either to you or another service provider.
To exercise any of the above rights, or if you have any questions relating to your rights, please contact us by using the details set out in the “Contacting us” section below”.
If you are unhappy with the way we are using your personal information you can also complain to the UK Information Commissioner’s Office or your local data protection regulator. We are here to help and encourage to contact us to resolve your complaint first. More information about your legal rights can be found on the Information Commissioner’s website at https://ico.org.uk/for-the-public/.
We may update this privacy notice from time to time. When we change this notice in a material way, we will update the version date at the bottom of this section. For significant changes to this notice we will try to give you reasonable notice unless we are prevented from doing so. Where required by law we will seek your consent to changes in the way we use your personal information.
In the event of any query or complaint in connection with the information we hold about you, please write to us at Data Protection, Energi Mine Limited, Metropolitan House, Hobson Street, Oldham, England, OL1 1TT
Version dated July 2018
Our ultimate goal is to create transparent global energy markets powered by artificial intelligence, making energy management more efficient and more affordable for all.